Cookie Notice

On our websites Orka Lotus Beach Hotel - İnciler Taş. Tem. Tur. İnş. San. ve Tic. A.Ş. (https://www.orkalotusbeach.com), our applications or all similar online or offline media we make available to you in the digital environment (all media together referred to as "Platforms"), we use a number of technologies such as cookies, pixels and GIFs ("cookies") to improve your experience during your use or visit. As with many websites, cookies and similar technologies are used in order to improve the visit experience of website users and to increase service quality. How cookies are used and protected is subject to the conditions set out in this "Cookie Notice". By visiting this website and requesting to benefit from the services we offer through it, you accept the conditions set out in this "Cookie Notice". This Cookie Policy has been prepared to inform website users about cookies and the types of cookies used, and to guide them on how cookie preferences can be managed.

If you do not approve the use of cookies, we kindly ask you not to continue on the website or to change your cookie preferences as shown in this Cookie Notice.

We would like to remind you that if cookies are not permitted, some features of the website may lose their functionality.

We reserve the right to change the provisions of this Cookie Notice at any time. Any changes made to the current Cookie Notice will take effect upon being published on the site, in the application or in any publicly available medium. You can find the last update date at the end of the text.

What Is a Cookie?

A cookie is a small text file stored on your computer or mobile device when you visit a website. These files store data such as your IP address, session information and the pages you access. Thanks to cookies, your website preferences can be remembered, your session can be kept open, or content of interest to you can be offered. For detailed information about cookies, you can visit www.aboutcookies.org and www.allaboutcookies.org.

Strictly Necessary Cookies: These are technical cookies that enable the website to function correctly and allow you to use its features. They fall under the session cookie category. If these cookies are blocked, the website features cannot be used. Your consent is not required for the use of strictly necessary cookies.

Analytics Cookies: Analytics cookies are used to improve your website experience. Analytics cookies help us understand how you use the website (e.g., which pages you visit, visit duration, etc.). This allows us to improve the content we offer or change the website design.

Functionality Cookies: Allow your language preferences, region selection, etc. to be remembered when you visit the website again.

Targeting/Advertising Cookies: Different first-party and third-party cookies are used on the website for targeting and advertising purposes. You can block these cookies by changing your browser settings or by changing your cookie preferences as shown in this Policy.

When you visit our web page, we present the following information regarding the cookies we use/will use on our page for your attention.

Cookie Table

You can personalise or completely block cookies by changing the settings of the browser you use. You can find detailed information on the steps to follow for different browsers from the links below:

To manage cookie preferences in other browsers, you can review the help or support page of the relevant browser.

How Can I Delete Cookies?

Many internet browsers are set to automatically accept and use cookies from their first installation on your computer. Using the help or settings menus of your internet browser, you can block cookies or have a warning issued when a cookie is sent to your device. To learn the different ways of managing cookies and to obtain detailed information about how to edit the settings of the browser you use, you can make use of your browser's instruction or help options screen.

Data of Customers, Prospective Customers and Business and Solution Partners

Collection and Processing of Data for the Contractual Relationship

If a contractual relationship has been established with our customers and prospective customers, personal data collected through cookies may be used without obtaining the customer's consent. However, this use takes place for the purpose of the contract. Data is used to the extent required for the better performance of the contract and the requirements of the service, and is updated by contacting customers when necessary. On the other hand, the data left with us by website visitors (prospective customers) themselves is processed to provide them with easier and higher-quality service afterwards. This data is deleted if, upon request, it does not turn into a contractual relationship.

Business and Solution Partners Data

Orka Lotus Beach Hotel adopts the principle of acting in accordance with the law when sharing data with both business and solution partners. (https://www.etstur.com/Gizlilik-Politikasi) Ets Ersoy Turistik Servisleri A.Ş. holds the title of "Data Processor" and cannot be held responsible for the transactions under the obligation of the Data Controller Orka Lotus Beach Hotel set out in Law No. 6698, or for any damages that may occur, and in no way holds the title of Data Controller with respect to the personal data transferred to it by Orka Lotus Beach Hotel and the personal data to be obtained by Ets Ersoy Turistik Servisleri A.Ş. on behalf of Orka Lotus Beach Hotel.

Data Processing for Advertising Purposes

In accordance with the Law on the Regulation of E-Commerce and the Regulation on Commercial Communication and Commercial Electronic Messages, electronic messages for advertising purposes may only be sent to persons whose prior consent has been obtained. The explicit consent of the person to whom the advertisement will be sent is required. Orka Lotus Beach Hotel also complies with the details of the "consent" determined pursuant to the same legislation. In order for electronic messages to be sent, personal data is transferred to service providers and to İleti Yönetim Sistemi A.Ş. as required by the Regulation on Commercial Electronic Messages.

Processing of Data by the Company

Personal data may be processed in line with the services and legitimate purposes offered by the Company. However, data can in no way be used for unlawful services.

The statistical data that can be obtained from this collected personal information (browser type, geographical location, age, gender, etc.), in the event that you consent to the sending of commercial electronic messages, are used in periodic campaign work, e-bulletin work, the design of special promotional activities for customer profiles, and customer "classification" work aimed at not sending unwanted e-mails. Orka Lotus Beach Hotel and other parties acting as data processors of Orka Lotus Beach Hotel never share the information collected from membership forms with third parties without the knowledge or contrary instruction of the member in question, do not use it for commercial purposes for any reason outside of the activity, and do not sell it.

Other companies existing under Orka Lotus Beach Hotel analyse and interpret visitor movements and preferences monitored during site use, apart from the personal information requested in e-mail addresses and membership forms. This statistical data, which does not contain personal information, is used to provide guests with a more special and effective reservation experience.

Customer information may only be disclosed to official authorities when this information is duly requested by official authorities and in cases where there is an obligation to make disclosure to official authorities pursuant to the mandatory provisions of the applicable legislation.

Only the Customer can access all the information the Customer has entered into the system, and this information can only be changed in line with the Customer's request and in cases permitted by the legislation. It is not possible for someone else to access this information and change it.

The credit card information requested on the payment page is obtained via the 3D Secure application in order to keep the security of our guests who shop from the site at the highest level. In this way, all payment-related transactions are carried out between the bank and your computer via the https://www.orkalotusbeach.com interface. Nevertheless, no guarantee can be given on security-related matters.

Due to the nature of the internet, information may circulate on the internet despite adequate security measures and may be obtained and used by unauthorised persons. This use and any damage arising from this use is not the responsibility of Orka Lotus Beach Hotel and/or the parties acting as Data Processors on behalf of Orka Lotus Beach Hotel.

The collected information is stored in a secure environment that is not open to public use.

Regarding Links to Third-Party Sites

Orka Lotus Beach Hotel and the data processors acting on behalf of Orka Lotus Beach Hotel do not give any guarantee about the privacy principles of the websites belonging to third parties that you will reach through the links on the website; therefore, we recommend that you evaluate the privacy approaches of the sites you visit before providing any personally identifiable information. To review the Privacy and Personal Data Protection Policy of Orka Lotus Beach Hotel, you can visit https://www.etstur.com/Gizlilik-Politikasi.

Contact

For your questions regarding this Cookie Notice, you can reach us using the contact details below for your requests within the scope of Article 11 of the Law on the Protection of Personal Data (which regulates the rights of the data subject), pursuant to the Communiqué on the Procedures and Principles of Application to the Data Controller.

DATA CONTROLLER: İnciler Taş. Tem. Tur. İnş. San. ve Tic. A.Ş.
Address: İçmeler Mah, Atatürk Cd. No:56, 48700 Marmaris/Muğla
E-mail: [email protected]
Phone: +90 850 210 54 54

Last updated on 31.08.2026.